Consumers are a demanding bunch. They want more choice, convenience and above all, a great customer experience. Yet they don’t want to pay more for the privilege! Satisfying the modern customer poses considerable challenges to today’s retailers. Can anyone but the consumer prosper in this environment?
Strong house price growth,… Read the article
Last week, there will have been a rush of customers to jewellery stores across the UK (and the world) to purchase gifts of charm bracelets, rings, earrings and the like in time for Valentine’s Day. But as people queued to buy gifts for their loved ones, few will have been… Read the article